What do you like about Bondi Chai??

I need your help - we guess you must like Bondi Chai because you're a fan but we just don't know exactly why you like Bondi Chai? Is it because we use natural ingredients and no nasties? Is it because you use milk and not hot water? Is it because we've won lots of gold medals? Or maybe because you just like our name?? Tell us what we got right so we can make sure we keep doing it right - look forward to any feedback you are willing to give :)